Best service ever! From the way my request was handled by Donna and Samantha I would 100% recommend this company. Our service technician Joe Cascone was prompt, professional and could not have asked for someone more knowledgeable and friendly, which put our minds at ease. He explained everything that needed to be done without any pressure whatsoever. We are now a lifetime customer. Thank you Joe, you're the best!!!
Well I tried to give them business, but I don't think they're interested. I originally called in October to get an estimate for a large AC installation this winter, Joe finally came out in early November and said he would send one right over. It's now over four weeks later and I've called multiple times and emailed and still zero estimate in hand. I keep being told "They'll let him know". They're either that busy or just don't want my business, which is fine, plenty of other installers around. I'm not going to spend months chasing them and already waiting a month for an estimate is pretty ridiculous. So, if you're looking to get a large AC job done, you might want to look elsewhere because they seem pretty unreliable.Edit: They did eventually reach back out to me, but at that point I had already decided to go with a different company as it had been two months since I started looking to kick off my project.
We finally converted from oil to gas! Climate Plus meticulously maintained our ancient, original oil furnace for about 17 years. Joe reviewed our options for natural gas and explained everything to us thoroughly. Our new unit went in yesterday and we are so pleased with the results already. The crew was punctual and professional. We could not ask for a better experience!
They were able to repair my heating sysytem so we had heat and installed a honeywell T9 thermostat with sensors. The new thermostat helps keep the temperature regulated through out the house.
I've been using Climate Plus for years and have been completely satisfied with everything. Would highly recommend Joe and his team for any service you need.
The technicians were respectful, professional and on time. I am extremely happy with the service desk. It's family run and you feel like they take care of you like family.
Top notch technicians and support staff. Professional service with excellent customer service. I have been a satisfied customer for 15 years. From AC installation in previous home to ductless AC unit install as well as repairing and maintaining my previous and current heating system. Highly recommend.
Joe and Angel were very professional and helpful with lighting the pilot light on the furnace and cleaning the buildup to ensure that the heat would be working properly. I do my best to always recommend Climate Plus to friends and family with their HVAC needs. Thank you Climate Plus!
Joe came to the house yesterday to PM 2 oil fired boilers. he always shows up on time, has a great attitude and gets the job done professional and quickly. We love you guys!
We have been paying for years for annual maintenance on our a/c system and somehow this company "forgot" to come this spring and the consequence was we had to pay a $2000 repair bill to another company because the freon line froze and created a major leak in our attic. Also, they used to have 24/7 service and now only have daytime service, which is why we had to call another company and pay $2000 at 10 p.m. Very disappointed.
Great Company with knowledgeable staff. Office staff goes out of their way to help and get you scheduled for service. I wouldn't consider using anyone else!
From owner to all employees this company is top notch. Quotes are accurate, employees professional. Follow up excellent. From scheduled appointments to emergency calls I have been completely satisfied.
I did a whole house renovation. Climate Plus did all of the HVAC, including great problem-solving. Three years later, they installed an new burner and water tank when I converted to gas. They are always highly communicative, on time, clean, considerate, and of the highest integrity.
I called five area businesses and they could not do repairs or appointments for new customers until June 10th or 13th. This was way too far away and so thankfully, the technician I got (Gini) was willing to come after her shift to help us out. My wife and I are beyond grateful because we have two young kids under 2 at home and the house was well over 80 degrees.She quickly diagnosed the issue, told me what to expect price wise and quickly worked to resolve the issue. We are certainly thankful and happy that our A/C system is working perfectly!
A while back, Climate Plus came to diagnose my heating unit and took over a month for them to even get back to me. I have emails as proof. And when they did, they recommended a Trane Unit Replacement for roughly $12,000 in their proposal. Needless to say, I passed on that high price.Tried a different HVAC company called JLM Mechanical Services who also diagnosed the same issue and got back to me in a couple of days. Their cost for the Trane Unit Replacement was $9,000 in their proposal.Now I have a new system that has been working perfectly while saving around $3,000. What a joke!
We have been very pleased with Climate Plus. Their office staff is polite and helpful. Their service staff is knowledgeable and professional. AND, they are very conscious of "putting on their work booties" and their masks to ensure a safe and clean visit. We definitely recommend them..
Joe Cascone and Climate Plus did a wonderful job on our furnace. They replaced our 30+ year-old boiler with a new one that is quieter, more efficient, and more compact than our old one. Joe and Alicia are very friendly and knowledgeable; they take the time to answer your questions. The entire process is streamlined, timely, and professional. Excellent service; highly recommend.
I highly recommend Joe Cascone & his entire team for all of your HVAC & Heating system needs. They are always on time & do high quality work whether it is system installation or repairs and maintenance. I will definitely e using them again in the future!
This is an honest and reputable company. I bought a home and the previous owner's had used them to intall a central air system witch needed to be re-pitched. They hounerd their warranty/work and did the necessary re-pitch without making any excuses or the typical b.s. you get from some .... I highly recommend them and will always call them 1st going forward.... p.s. pseg worry free people were no where near as professional or knowledgeable. Thanks Climate plus you deserve the 5 star rating for your quality customer care !!!
Was very happy to get appointment on same day Icalled after storm Ida. Service was on time and efficiently done. They were able to replace the sump pump that day and came the next to replace water heater
Climate Plus is responsive, and had two presentable, knowledgeable technicians at our store on time. A manager even called the following day to make sure we were satisfied with the visit. A great company with a very professional staff.
Wonderful staff and knowledgeable onsite guys who were more than patient with the incredibly old unit in my house. I've been told by multiple places it had to just be replaced but Climate Plus found a way to save it and at a reasonable cost. 100% recommend them.
They kept postponing my appointment. They were way to expensive, After putting the duct work in the wrong place they had to take it out and redo it. I had to go over their work and seal up most of the seams where air ws coming out of. The vent cover they put on upside down, I had to take them out and turn them over.
I highly recommend this company. Their customer service is outstanding. They didn’t end up doing the job due to the details of the job but they went out of their way to provide me with another reputable company to clean my dryer duct. Thank you so much!!!
Called for replacement of water heater. They listened to my needs and gave me a quote with three different options. Once I settled, i was scheduled. The work was installed by professional technicians, with all questions answered. Received a follow up call the next day. Wouldn’t hesitate to use in the future.
Joe and his crew were on time, professional, neat and efficient in their work. I couldn’t be more happy with the outcome of the installation of a new oil to gas conversion of my furnace. Joe had the old furnace out and the new one up and running the same day. He explained everything that was going to be done ahead of time so there were no surprises in the end. Climate Plus takes pride in their work and I would highly recommend them for all of your HVAC needs.
Got them in to connect up a C wire for my new thermostat. Despite my house's funny wiring they hooked up a C wire to my furnace without any issues. Plus they also mounted the mounting hardware for the thermostat.
Over the years I've done a lot of business with Climate Plus and am always happy with their work. They are true professionals and I would highly recommend them.
